Getting started with your BioTime+ Package
Created by Dave McMaster, Modified on Tue, 10 Oct 2023 at 02:31 PM by Dave McMaster
Welcome to our knowledgebase article on the BioTime+ software and the Hanvon VF200 clocking machine. Congratulations on your recent purchase from our company! We are excited to help you get started with your new clocking machine and software. This collection of articles provides a comprehensive guide on how to download, configure, and install the BioTime+ software. In addition, we will explain what you should expect to find in the box with your VF200 clocking machine.
Our knowledgebase article is part of a folder of related articles that will guide you through every step of the installation process. We understand that not everyone is technical, so our instructions are written in a clear and easy-to-understand language. If you encounter any issues or need further assistance, we also provide information on where to get help and how to book a chargeable session to have the software installed for you with a full training session. Our goal is to provide our customers with the best service and support possible, and we hope that this guide will be helpful to you as you set up your new clocking machine and software.
TABLE OF CONTENTS
- Navigating through the guide
- Checking you have received everything
- Downloading the software
- Getting help
As you navigate through the installation process of your new clocking machine software, we want to make it as easy and convenient for you as possible. To help with this, we have created a collection of articles on the left-hand side of the page. These articles are designed to guide you through each step of the installation process, from downloading the software to configuring it and getting it up and running.
You will need to network the clock by plugging it into your network via an ethernet cable. Please take a moment to check that you have a stable internet connection as many issues can be traced back to this basic route cause.
While you have the flexibility to jump to different sections at any point, we highly recommend that you follow the guide in the order that it has been written. This will ensure that you have the smoothest installation experience possible. Once you have completed a section, you will see a button at the bottom of the article that will allow you to move on to the next step. Please use this button to progress through the installation process.
We are committed to providing our customers with the best support possible, and we hope you find navigating through this guide a breeze.
Upon receiving the Clocking Machine you should have the following items:
- Hanvon VF200 terminal
- Power supply
- USB stick (Flash drive)
- Clocking Machine Backplate
- Wall plugs and screws
- Network cable
The software can be downloaded by using this link: https://clockingsystems.co.uk/biotimedownload/
We will also include a link further in the guide as downloading the software is not yet required.
Should you get stuck at any point you can get help on this website by opening a ticket, or alternatively email firstname.lastname@example.org
We also offer a full install and training session, call 0113 258 7856 to learn more.
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